Website Privacy Policy

Introduction

This Privacy Policy explains how Myles Fitness Limited, trading as Myles Wellbeing (“we”, “our”, or “us”), collects, uses and protects personal data when you visit our website or interact with our services.

We are committed to protecting your personal data and respecting your privacy in accordance with:

• The UK General Data Protection Regulation (UK GDPR)

• The Data Protection Act 2018

• The Privacy and Electronic Communications Regulations (PECR)

This policy applies to visitors to our website:
https://www.myleswellbeing.com

It does not necessarily cover the full processing of personal data within the Myles wellbeing platform used by employers and employees.

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2. Who We Are

Data Controller:
Myles Fitness Limited

The Energy Centre
523 Garstang Road
Broughton

PRESTON

Email: info@myleswellbeing.com

Myles Wellbeing provides a digital platform designed to help organisations encourage employee wellbeing through activity tracking, challenges and rewards.  

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3. Personal Data We Collect

We may collect and process the following types of personal data:

Information you provide directly

• Name

• Email address

• Organisation name

• Any information you provide when contacting us

• Information submitted when booking demos or requesting information

Information collected automatically

When you use our website we may automatically collect:

• IP address

• Device type

• Browser type and version

• Pages visited

• Time and date of visit

• Website usage information

Information from third parties

We may receive data from:

• Analytics providers (such as Google Analytics)

• Marketing platforms

• Technology partners used to operate our website

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4. How We Use Your Personal Data

We process personal data for the following purposes:

• To operate and maintain our website

• To respond to enquiries or requests

• To provide information about our services

• To improve the functionality and performance of our website

• To analyse website usage and engagement

• To maintain security and prevent fraud

• To comply with legal obligations

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5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Legitimate interests

• Improving our website

• Understanding user engagement

• Maintaining security

Consent

• Where cookies or similar technologies require consent

• Where you choose to receive marketing communications

Contract

• When responding to service enquiries or preparing to provide services

Legal obligation

• Where processing is required to comply with applicable laws.

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6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and understand website usage.

These may include:

• Essential cookies – required for website functionality

• Analytics cookies – used to understand how visitors use the website

• Performance cookies – used to improve site performance

Where required by law, we will request your consent before placing non-essential cookies on your device.

You can manage cookie preferences through your browser settings or our cookie consent tool.

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7. Third-Party Services

We may use third-party providers to support the operation of our website, such as:

• Website analytics providers (e.g. Google Analytics)

• Cloud hosting providers

• Communication and marketing tools

• Customer support systems

These providers may process personal data on our behalf as data processors and are contractually required to protect personal data.

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8. Data Sharing

We may share personal data with:

• Technology providers that support our website

• Professional advisers (legal, financial, or regulatory)

• Regulatory authorities where legally required

• Organisations involved in corporate transactions such as mergers or acquisitions

We do not sell personal data.

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9. International Data Transfers

Some service providers we use may process data outside the United Kingdom.

Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as:

• Adequacy regulations issued by the UK Government

• Standard contractual clauses

• Other legally recognised safeguards.

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10. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.

Retention periods may vary depending on:

• Legal obligations

• Contractual requirements

• Legitimate business needs

Once data is no longer required it will be securely deleted or anonymised.

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11. Data Security

We take appropriate technical and organisational measures to protect personal data, including:

• Secure hosting environments

• Access controls

• Encryption where appropriate

• Regular security monitoring

However, no online system can be guaranteed to be completely secure.

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12. Your Data Protection Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent where processing relies on consent

To exercise these rights please contact us using the details below.

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13. Complaints

• If you have concerns about how we handle your personal data, please contact us first.

• You also have the right to lodge a complaint with the UK supervisory authority:

• Information Commissioner’s Office (ICO)
  https://ico.org.uk

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14. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

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15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page and the “Last updated” date will be revised.

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16. Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact:

Email: info@myleswellbeing.com